UI and Content Production Readiness Level
Overview
This document describes some levels of production readiness, in relation to our customers' most frequently used browser and device combinations. This document will act an an SLA where these levels can be assigned to the UI and content in order to guarantee performance and rendering accuracy.
The below data is from 01/11/2022 to 13/02/2023
This will be reviewed every six months
Service Levels
Sorted by Number of Users
| Service Levels | Resolution, Browser, No. of users, % of users |
|---|---|
| A | 390 x 884 (14 / 13 / 13 Pro) Safari 480k / 11.7% 375 x 812 (13 mini / 12 mini / 11 Pro / XS / X) Safari 306k / 8.85% 414 x 896 (11 Pro Max / 11) Safari 247k / 7.2% 375 x 667 (SE 3rd Gen) Safari 174k 5% 1920 x 180 (Desktop) Chrome 138k / 4% |
| B | 428 x 926 (iPhone 14 Plus / 13 Pro Max) Safari 119k / 3.5% 1440 x 900 (Desktop) Safari 85k / 2.5% 393 x 852 (iPhone 14 Pro) Safari 72.3k / 2.1% 390 x 844 (14 / 13 / 13 Pro) Safari (in-app) 62.5k / 1.8% 768 x 1024 (iPad Mini 5th / 6th Gen) Safari 61.5k / 1.8% |
| C | 1440 x 900 (Desktop) Chrome 59k / 1.7% 390 x 884 (14 / 13 / 13 Pro) Chrome 51k / 1.5% 1536 x 864 (Desktop) Chrome 46k / 1.3% 1024 x 1366 (Desktop) Safari 43k / 1.2% 1920 x 1080 (Desktop) Edge 38k / 1.1% 375 x 812 (13 mini / 12 mini / 11 Pro / XS / X) Safari (in-app) 38k / 1.1% 810 x 1080 (iPad 8th Gen) Safari 37k / 1.1% 2560 x 1440 (Desktop) Chrome 35k / 1% 430 x 932 (iPhone 14 Pro Max) Safari 33k / 0.96% 412 x 915 (Samsung S20 Ultra) Chrome 32k / 0.95% |
Sorted by Percentage of Revenue Generated
| Service Levels | Resolution, Browser, No. of users, % of Revenue |
|---|---|
| A | 390 x 884 (14 / 13 / 13 Pro) Safari 480k / 11.7% 1920 x 1080 (Desktop) Chrome 138k / 6.4% 375 x 812 (13 mini / 12 mini / 11 Pro / XS / X) Safari 306k / 6.1% 1440 x 900 (Desktop) Safari 85k / 5% 414 x 896 (11 Pro Max / 11) Safari 247k / 4.8% |
| B | 1440 x 900 (Desktop) Safari 85k / 4% 428 x 926 (iPhone 14 Plus / 13 Pro Max) Safari 119k / 3.5% 375 x 667 (SE 3rd Gen) Safari 174k 2.6% 1024 x 1366 (Desktop) Safari 43k / 2.4% 2560 x 1440 (Desktop) Safari 43k / 2.3% |
| C | 1536 x 864 (Desktop) Chrome 46k / 2.3% 393 x 852 (iPhone 14 Pro) Safari 72.3k / 2.3% 768 x 1024 (iPad Mini 5th / 6th Gen) Safari 61.5k / 1.7% 1920 x 1080 (Desktop) Edge 38k / 1.7% 1280 x 720 (Desktop) Chrome 30k / 1.7% 834 x 1194 (iPad 6th Gen) Safari 33k / 1.6% 390 x 884 (14 / 13 / 13 Pro) Chrome 51k / 1.5% 430 x 932 (iPhone 14 Pro Max) Safari 33k / 1.3% 810 x 1080 (iPad 8th Gen) Safari 37k / 1% 1024 x 1366 (Desktop) Safari 43k / 1.2% 412 x 915 (Samsung S20 Ultra) Chrome 32k / 0.98% |
When checking production readiness, you will need to go through the Production Readiness Checklist which requires different check items for different levels.
Level A
Level A is for critical device and browser combinations. This applies to device and browser combinations that represent the top 36% of our users, accounting for over 5 million site visits each year. The device and browser combinations included in this level contribute directly and significantly to company-level goals, and could lead to significant damage to revenue during downtime or a significant degradation in performance.
Level B
Level B is for standard device and browser combinations. This applies to device and browser combinations that are still in our top 10 most frequently used, accounting for 1.4 million site visits each year. These device and browser combinations represent a considerable portion of our users but won't lead to significant revenue loss during downtime, or could experience issues without largely affecting company-level goals.
Level C
Level C is for noncritical device and browser combinations: device and browser combinations that affect only a small group of users.