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Calculating Availability

Overview

Availability is measured in nines notation, which corresponds to the percentage of time that a service is available. A service that is available 99% of the time is said to have “two-nines availability.”

This notation is useful because it gives us a specific amount of downtime that a service is allowed to have. If your service is required to have four-nines availability, then it is allowed 52.56 minutes of downtime per year, which is 4.38 minutes of downtime per month, 1.01 minutes of downtime per week, and 8.66 - seconds of downtime per day


Here are the availability and downtime calculations for 99%- availability to 99.999% availability:

99% availability: (two-nines)

  • 3.65 days/year (of allowed downtime)
  • 7.20 hours/month
  • 1.68 hours/week
  • 14.4 minutes/day

99.9% availability (three-nines):

  • 8.76 hours/year
  • 43.8 minutes/month
  • 10.1 minutes/week
  • 1.44 minutes/day

99.99% availability (four-nines):

  • 52.56 minutes/year
  • 4.38 minutes/month
  • 1.01 minutes/week
  • 8.66 seconds/day

99.999% availability (five-nines):

  • 5.26 minutes/year
  • 25.9 seconds/month
  • 6.05 seconds/week
  • 864.3 milliseconds/day

Resources

Nines (notation)